Return and Refund Policy

we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy within 30 days of delivery.

Eligibility Criteria:

To be eligible for a return and refund, the following conditions must be met:

  1. The item must be unused, in its original condition, and in the original packaging.
  2. The return must be initiated within 30 days of delivery.
  3. Items marked as final sale or non-returnable are not eligible for return or refund.

Return Process:

To initiate a return, please follow these steps:

  1. Contact our customer service team to request a return authorization (RA) number.
  2. Pack the item securely in its original packaging, including any accessories or documentation that came with it.
  3. Clearly mark the RA number on the outside of the package.
  4. Ship the item back to us using a trackable shipping method.

Refund Process:

Once we receive your returned item and verify its eligibility, we will process your refund within [insert number] business days. The refund will be issued to the original method of payment used for the purchase.

Return Shipping:

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item. In such cases, we will provide a prepaid return shipping label.

Exchanges:

If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund, including any applicable shipping charges.

Contact Us:

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.

Thank you for shopping at Beauty Belliss. We appreciate your business!